This Privacy Policy explains how **Mitale** (“Mitale,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you use our websites, mobile apps, and related services (collectively, the “Services”). By using Mitale, you agree to the practices described in this Privacy Policy. --- # 1. Information We Collect We collect information to provide and improve our Services. ## Information You Provide You may provide information directly to us, including: - Account information (username, display name, email address) - Profile details and preferences - Content you create or share (such as chats, characters, images, or descriptions) - Messages you send to our support team - Payment information (processed by third-party payment providers) - Voice data if you choose to use voice features You are not required to share sensitive personal information. Please do not share sensitive details (such as health, financial, or government ID information) in chats or content. --- ## Information We Collect Automatically When you use Mitale, we automatically collect certain information, including: - Device and browser information - IP address and general location - Usage data (pages visited, features used, session activity) - Cookies and similar technologies We use this information to operate the platform, improve performance, and keep our Services secure. --- ## Information from Third Parties We may receive information from: - Social login providers (such as Google or Apple, if you choose to connect) - Advertising and analytics partners - Publicly available sources You can disconnect third-party accounts at any time through your account or the third-party service. --- # 2. How We Use Your Information We use your information to: - Provide, operate, and maintain Mitale - Create and personalize your experience - Improve our AI models and platform features - Communicate with you about updates and support - Process payments and subscriptions - Show relevant content or advertising - Prevent fraud, abuse, and security issues - Comply with legal obligations We may combine or anonymize data for research, analytics, and improvement purposes. --- # 3. How We Share Information We may share your information in the following situations: ## Service Providers With trusted vendors who help us operate Mitale (hosting, analytics, payments, moderation, customer support). ## Public Content If you make content public (such as public characters or shared creations), it may be visible to other users. ## Legal and Safety Reasons When required by law, legal process, or to protect the rights, safety, or security of Mitale, our users, or others. ## Business Transfers If Mitale is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. ## With Your Consent When you choose to share information or connect services. --- # 4. Your Choices and Rights You can: - Edit or delete your account information - Delete your account at any time - Opt out of marketing emails - Manage cookies through your browser settings - Request access, correction, or deletion of your data (subject to legal limits) If you delete your account, some content (such as popular public characters) may remain available to avoid disrupting other users, but it will no longer be linked to your identity. --- # 5. Children’s Privacy Mitale is **not intended for children under 13** (or under 16 in certain regions). We do not knowingly collect personal information from children. --- # 6. Data Retention We keep your information only as long as necessary to: - Provide our Services - Meet legal obligations - Resolve disputes and enforce our agreements We may retain anonymized or aggregated data indefinitely. --- # 7. Third-Party Links Mitale may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing information. --- # 8. Changes to This Policy We may update this Privacy Policy from time to time. If changes are significant, we will notify you through the Services or by email. Continued use of Mitale means you accept the updated policy. --- # 9. Contact Us If you have questions or requests about this Privacy Policy, contact us at: Email: [support@mitale.ai](mailto:support@mitale.ai) Website: [mitale.ai](http://mitale.ai)